Revolutionizing Customer Experience
Xdroid IQ is our proprietary large language model that enhances the capabilities of our offline Interaction Analytics solution with NLP and advanced AI features. It enables a deeper understanding of customer interactions. This powerful platform provides AI-driven insights such as NPS prediction, sentiment analysis, and agent action summaries, among others, helping you turn conversations into actionable data.
Provide automated Quality Management and improve Contact Center Performance and Customer Experience with voice and sentiment recognition, CRM and TNPS integration, Predictive Analysis, and Machine Learning.
Advise agents in real-time on speech styles, sentiments, and compliance. Reduce AHT through automated links to the needed content, script advice, and automated wrap-up. Provide alerts to agents and supervisors.
Deepen your customer relationships and ensure results across all contact channels with Xdroid’s Interaction Analytics solution. Analyze voice and text based interactions like email, chat and social media, all under one single platform.
Tired of manually evaluating calls?
Xdroid Speech Analytics allows you to:
Difficult to meet contact center goals?
Xdroid Speech Analytics allows you to:
Want to close more deals?
Xdroid Speech Analytics allows you to:
Looking for disruptive technology?
Want to meet customer expectations?Xdroid Speech Analytics allows you to:
Dealing with High Agent turnover rates?
Xdroid Speech Analytics allows you to:
Insights on:
That provide the power to:
To assure exceptional:
Elevating AI Customer Interaction Analytics with RAG 1st October 2024 Budapest, Hungary Xdroid, a leading Interaction
London, United Kingdom, 26th September 2024 Xdroid is proud to be recognised as a finalist in
Elevating Customer Service with Xdroid’s VoiceAnalytics Abstract The London Borough of Barking & Dagenham (LBBD) council,
Contact
Hendrik Consciencestraat 1B
2800 Mechelen (Brussels North)
Belgium
Tel: +32 15 79 34 60
marketing@xdroid.com
