Enhancing Customer Service, Transforming Lives: UK’s LBBD Adopts Xdroid
Elevating Customer Service with Xdroid’s VoiceAnalytics Abstract The London Borough of Barking & Dagenham (LBBD) council,
Revolutionizing Customer Experience:
Xdroid’s mission is to transform customer experience and contact center performance through analytics software based on artificial intelligence. We automatically provide objective, consistent, and valuable information and insights about each conversation by processing all customer interactions. We are committed to helping you build strong relationships with your customers with the power of AI. We want to take your business to the next level with valuable insights based on comprehensive analysis.
Provide automated Quality Management and improve Contact Center Performance and Customer Experience with voice and sentiment recognition, CRM and TNPS integration, Predictive Analysis, and Machine Learning.
Advise agents in real-time on speech styles, sentiments, and compliance. Reduce AHT through automated links to the needed content, script advice, and automated wrap-up. Provide alerts to agents and supervisors.
Deepen your customer relationships and ensure results across all contact channels with Xdroid’s Interaction Analytics solution. Analyze voice and text based interactions like email, chat and social media, all under one single platform.
Tired of manually evaluating calls?
Xdroid Speech Analytics allows you to:
Difficult to meet contact center goals?
Xdroid Speech Analytics allows you to:
Want to close more deals?
Xdroid Speech Analytics allows you to:
Looking for disruptive technology?
Want to meet customer expectations?Xdroid Speech Analytics allows you to:
Tired of manually evaluating calls?
Xdroid Speech Analytics allows you to:
Insights on:
That provide the power to:
To assure exceptional:
Elevating Customer Service with Xdroid’s VoiceAnalytics Abstract The London Borough of Barking & Dagenham (LBBD) council,
Amsterdam, Netherlands – July 16th, 2024 Xdroid is proud to announce a triumphant win at the
The competitive landscape today calls for nothing short of excellent customer service. It is more crucial
Elevating Customer Service with Xdroid’s VoiceAnalytics Abstract The London Borough of Barking & Dagenham (LBBD) council,
Amsterdam, Netherlands – July 16th, 2024 Xdroid is proud to announce a triumphant win at the
The competitive landscape today calls for nothing short of excellent customer service. It is more crucial
Contact
Hendrik Consciencestraat 1B
2800 Mechelen (Brussels North)
Belgium
Tel: +32 15 79 34 60
marketing@xdroid.com
Xdroid proudly presents Xdroid IQ, our very own multi-lingual Large Language Model that enhances our interaction analytics solutions with generative AI capabilities. It is a secure, on-premise installation, that is cost-effective, GDPR compliant and packed with amazing NLP and AI features. Don’t miss out!