AI-powered Interaction Analytics that drive Business Outcomes.
INSIGHTS, ACTIONS, RESULTS.
Harness the power of Xdroid’s AI-powered solutions to get your desired business results. Elevate your Customer Experience, boost your Revenue Intelligence, and drive Operational Excellence with conversational analytics.

Revolutionizing Customer Experience
Discover Xdroid IQ: Smarter Customer Insights with advanced AI
Xdroid IQ is our proprietary large language model that enhances the capabilities of our Interaction Analytics solutions with NLP and advanced AI features. It enables a deeper understanding of customer interactions. This powerful platform provides AI-driven insights such as NPS prediction, sentiment analysis, and agent action summaries, among others, helping you turn conversations into actionable data.
Results based on real Customer Use Cases
Principal Insurance Manchester

Protectline

Capita

AEGON Hungary


Interaction Analytics:
Xdroid’s Comprehensive Suite for Business Transformation

Minimum Efforts, Maximum Outcomes with Xdroid BI
Xdroid BI is a key component of Xdroid’s Zero-Touch Customer Strategy, designed to maximise the potential of its interaction analytics solutions with minimal required effort from the client’s side.
Revenue Intelligence
Make Interaction Analytics a part of your Revenue Strategy and maximise your financial performance with models like:
- Sales Stages Models
- Early Churn Detection Model
- Competitor Analysis
- Product Analysis

Customer Intelligence
Optimise your customer interactions by analysing and studying your customer behaviour. Discover what truly matters to your customer with targeted models like:
- In-Call NPS Prediction
- Root-Cause Analysis
- Auto-Categorisation
- Escalation Management

Operational Intelligence
Discover the power of AI in transforming your business operations. Build data-driven strategies with models like:
- Quality Monitoring
- FCR
- Agent Well-Being and Performance
- Efficiency Management
- Compliance Management

The power of Speech Analytics
Insights
Insights on:
- Quality & Performance
- Productivity & Compliance
- Sales & Marketing
Actions
That provide the power to:
- Optimize budgets
- Training & Coaching
- Adjust Operations
Results
To assure exceptional:
- Customer Experience
- Agent Experience
- Satisfaction & Loyalty
Insights

- Quality & Performance
- Productivity & Compliance
- Sales & Marketing
Actions

- Optimize budgets
- Training & Coaching
- Adjust Operations
Results

- Customer Experience
- Agent Experience
- Satisfaction & Loyalty
Latest News

The Power of Xdroid’s Custom Dashboard: From Data to Insights
In today’s data-driven business environment, leveraging the right data visualisation tools is key to making informed

Reduce Customer Churn with Xdroid’s Early Churn Detection Model
Customer retention is the cornerstone of sustainable business growth. Losing customers or customer churn can significantly

Xdroid and AServices Announce Strategic Partnership in Austria
Vienna, Austria – April 2025 Xdroid, an innovative provider of advanced Interaction Analytics solutions, and AServices