Detect Breaches.
Ensure Adherence.
Reduce Risks.

Enjoy the results of on-point Compliance

Create custom reports through specific criteria to identify calls containing sensitive information and where customers’ privacy is at risk. VoiceAnalytics has a GDPR module incorporated that provides the ability to physically delete audio recordings and delete and anonymise customer-sensitive data in accordance with the General Data Protection Regulation (GDPR). The search is performed by specifying a period, an agent, or any part of the audio file’s name. Provide your agents with real-time support on all protocols and regulations they must follow to ensure a call is compliant. Send alerts to supervisors when one of the items has not been checked.