We are announcing the opening of our marketing and sales headquarters in Brussels/Zaventem as part of our international expansion strategy. This will enable us to respond effectively to the growing needs of our expanding customer base. “Setting up a marketing and sales headquarters in Brussels was a logical choice for us given the international environment of Brussels. For Xdroid it is a major step in achieving international ambitions. Our VoiceAnalytics software fulfils a real need to improve the performance of contact centers in an automated way, help customers excel in their client interaction and meet compliance obligations. Our solution has been received very well given the way it differentiates itself in the marketplace and we have some truly exciting announcements coming up in the next half year, both in terms of geographical expansion as well as enhanced product capabilities,” says Gerry de Graaf, managing director of Xdroid International.
The need for Real-Time Speech Analytics According to Forbes, customer service interactions influence brand loyalty for