Watch our webinar on-demand
Learn how VoiceAnalytics can help you manage the challenges of homeworking agents.
Join avoira and Xdroid for a VoiceAnalytics webinar and learn how VoiceAnalytics can help you manage the challenges of homeworking agents on:
Wednesday 20th May at 11 am CET.
Friday 29th May at 11 am CET.
As homeworking agents become the new norm, how can you keep these valued employees motivated, on task, and efficient? Do you have the tools to monitor and measure agent performance and wellbeing?
Can you easily identify training needs? Are KPI’s and PCI Compliance being achieved? Homeworking doesn’t mean compromised customerservice and customerexperience.
Avoira’s Contact Centre VoiceAnalytics will help you gain insight and control, regardless of where your agents are located.
During the session we will cover:
• Intro to VoiceAnalytics
• How to measure, manage, motivate and more
• Demo
• In Real-Time – now the norm
– Join us for a webinar on May 20th or May 29th at 11 am CET –
