17th November 2022, Mechelen (Brussels North) and Budapest
In the current digital age of data, companies are blessed with abundant data to develop their product and services and provide customers with the hyper-personalized service they demand. However, such an era of data influx also calls for data protection. Consumer data can be transformative for your company, so it must also be managed responsibly. The best service you can offer includes protecting the valuable data they entrust you with.
In a survey of 1000 consumers conducted by McKinsey, “87 percent—said they would not do business with a company if they had concerns about its security practices. 71 percent said they would stop doing business with a company if it gave away sensitive data without permission.”
It is because of these concerns that Xdroid puts in the extra effort to be as compliant as we possibly can. Our recent endeavor includes acquiring the ISO27001 Information Security Certification.
ISO27001 is internationally recognized and is best-known in the world for information security management systems and their requirements. Getting certified with it implies that Xdroid is fully able to protect and responsibly manage the security of data and assets like financial information, intellectual property, employee data, and/or any other information entrusted to us by our clients and their customers.
Xdroid has worked in accordance with the standards and has also passed several security audits with large customers. Gerry de Graaf, Managing Director at Xdroid commented on this achievement saying,
“Data security is of prime importance when you deal with sensitive customer data. Data protection is of critical importance to our customers and integral part of the service we offer them. We understand the importance of the certification not only for our clients but also for their customers. We have always worked in compliance with the security standards and practices and are happy that we can make it official with the ISO27001 certification.”
You can find out more about Xdroid’s AI-driven solutions here.
Xdroid’s mission is to transform customer experience and contact center performance through analytics software based on artificial intelligence. We automatically provide objective, consistent, and valuable information and insights about each conversation by processing all customer interactions.
|Şelha Karabulut, Marketing Manager
+34 602 441356