Dácil Borges Joins Xdroid as Global Director of Consultancy

Xdroid is pleased to announce that Dácil Borges has joined their team as the Global Director of Consultancy. With her extensive expertise in operations, technology, innovation, and the implementation of large-scale projects, Dácil will support Xdroid’s customers and partners in maximising their investment in Interaction Analytics. Whether it’s enhancing agent retention, improving efficiency, or enhancing customer experiences, Dácil will play a pivotal role in driving success and optimising resources.

“Dácil has successfully implemented and integrated Xdroid’s VoiceAnalytics platform with Intelcia in Spain and Latam on a large scale. Her contributions have significantly benefited the organisations.

“We consider ourselves fortunate to have Dácil join our team. She possesses a unique blend of technological proficiency, managerial acumen, and a strong commitment to ensuring successful implementations. With a successful background in both entrepreneurship and the corporate world, Dácil has the knowledge, authority, and enthusiasm to guide our customers and partners to get the most out of Xdroid’s solutions” said Gerry de Graaf, Managing Director of Xdroid International.

“I am delighted to assume the role of Global Director of Consultancy at Xdroid,” said Dácil Borges. “Xdroid not only delivers exceptional solutions, but I have experienced firsthand, both as a customer and a partner, their continuous focus on assisting us in deriving the most value from our system through their unwavering support and development. This has resulted in fruitful collaborations to implement new functionalities that seamlessly align with our organization. I am thrilled to work with the team in creating successful implementations on a global scale.”

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