Customer Success
RDW Transforms Citizen Services with Xdroid’s AQM
Executive Summary RDW, the Dutch vehicle authority, partnered with Xdroid and Frontline Solutions to improve their
Rachel
January 9, 2025
Executive Summary RDW, the Dutch vehicle authority, partnered with Xdroid and Frontline Solutions to improve their
The Client Simplify is the UK’s leading independent conveyancing and property services group. Through its relationships
Elevating Customer Service with Xdroid’s VoiceAnalytics Abstract The London Borough of Barking & Dagenham (LBBD) council,
Are you familiar with the benefits of speech analytics? Today, Xdroid’s newest addition Dácil Borges, Global
Net Promoter Score (NPS) is a measure of customer loyalty and serves as an indicator of
The need for Real-Time Speech Analytics According to Forbes, customer service interactions influence brand loyalty for 96% of
Introduction: Increased Expectations from Public Sector The public sector and the emergency service industry deeply impact
In the third quarter of 2022 alone, a total of 108.9 million accounts were breached (Source:
The Importance of Customer Service for the E-commerce and Retail Industry In the last five to
35% of calls prove to be repetitive The ultimate goal of any inbound call centre is
Contact
Hendrik Consciencestraat 1B
2800 Mechelen (Brussels North)
Belgium
Tel: +32 15 79 34 60
marketing@xdroid.com
