Meet us at the Call and Contact Centre Summit in Manchester Manchester, UK Sept 16-17th, 2019. Come, and meet us and our partner avoira, at the Call and Contact Centre Summit. We are looking [...]

Read More...

Meet us at CCW Berlin

We are looking forward to meeting German and international contact centers at the 21. International Conference and trade show for innovative customer dialogue (CCW) in Berlin to demonstrate our [...]

Read More...

Xdroid was at ICT Nspire by Nextel

Take a look at the video below about the 2nd edition of ICT Nspire by Nextel, which took place at Technopolis Mechelen on 25th September 2018. Steven van Belleghem inspired a crowd of over 500 [...]

Read More...

Xdroid was at IPExpo

One of the events IP Expo incorporates is AI-Analytics X, the hottest topic in IT right now. It explores how Artificial Intelligence is causing major disruption across all industries. Even though [...]

Read More...

Meet us at IPExpo 2018

Visit our stand at IPExpo on 3-4th October 2018 at Excel London to see how AI technology improves contact center quality and performance. At Europe’s number one enterprise tech event, our UK [...]

Read More...

Meet us at ICT Nspire by Nextel

On 25th September 2018, Nextel organises its 2nd ICT Nspire event to give ICT experts and managers a peek into the future of how technological innovation will allow them and their companies to [...]

Read More...

Articles

Why reduction of silence periods is a goal and reduction of the Average Handling Time is not.

Why reduction of silence periods is a goal and reduction of the Average Handling Time is not.

Download PDF
Identify PCI compliance breaches with advanced VoiceAnalytics

Identify PCI compliance breaches with advanced VoiceAnalytics

Download PDF

Start typing and press Enter to search