Articles
Analyzing the Now with Real-Time Speech Analytics: A Case Study
The need for Real-Time Speech Analytics According to Forbes, customer service interactions influence brand loyalty for
Rachel
September 6, 2023
Articles
3 Steps to manage high call volumes
How to manage high call volumes One of the main problems call centres face is the
Rachel
August 14, 2023
News
Press Release: Xdroid Introduces Sales-Stages Model
29th May 2023, Mechelen Belgium The Final Day of Xdroid Partner Days continued to shed light
Rachel
May 16, 2023
News
Press Release: Xdroid introduces a new NPS Prediction Model
22nd May 2023, Mechelen Belgium Xdroid’s 2023 edition of Partner Days was built around the theme
Rachel
May 16, 2023
News
Press Release: Xdroid launches new NLP-based features
18th May 2023, Mechelen Belgium During Xdroid’s Annual Partner Days from 9th to 11th May 2023,
Rachel
May 16, 2023
Events
Press Release: Xdroid makes major moves at Exclusive Partner Event
May 2023, Málaga, Spain Xdroid International hosted their 3rd Annual Partner Days from 9th to 11th
Rachel
May 15, 2023
Articles
Why the Public Sector Needs Speech Analytics
The public sector and the emergency service industry deeply impact customers. In some form or the
Rachel
April 14, 2023
Articles
How to be Compliant with the new FCA Customer Duty
In the third quarter of 2022 alone, a total of 108.9 million accounts were breached (Source:
Rachel
March 14, 2023
News
Press Release: E-voluciona by Intelcia and Xdroid to partner up for CX Innovation
Madrid, Mechelen, Budapest 9th February 2023 On 9th February 2023, E-voluciona by Intelcia and Xdroid announced
Rachel
February 9, 2023
Articles
How to maintain Good Customer Reviews
9 out of 10 customers say that their purchase decisions are influenced by the online reviews
Rachel
February 8, 2023
