Business and artificial intelligence solutions

R&D

  • Xdroid Kft.
  • Business and artificial intelligence solutions

Online Selling Point Prediction Research

Our company strongly focuses on research and development activities that drive innovation. The company founders are world-class researchers, professors, and businessmen who ensure efficient and market-oriented research and development. We offer research and development services for our partners as well, which enables you to use our world-class staff of PhD-level researchers in external projects as well.

  • Artificial Intelligence
  • Machine Learning
  • Speech and voice analytics
  • Data and text mining
  • Predictive analytics

The project aims to research and develop a novel language-independent prototype that analyzes real-time sales conversation and provides feedback on the estimated probability of a successful call.

From a scientific point of view, the real-time, that is, the online selling probability, detection goes far beyond the traditional mechanical learning techniques. In the traditional method, the whole of the material to be analyzed is at hand, while in case of an online analysis, the material is created during the process of analysis, and its dimensions continuously expand during the analysis. Efficient analysis requires the development of revolutionary algorithms. The goal of the project is the development of a system, the input of which is made up of phone calls, and the output is a predictive model and an automatic model-builder engine, which displays the probability of the successful sales communication in real time. The processing of the audio material has several aspects to it. The system extracts the features, and then the regularity within them is uncovered using complex mechanical learning algorithms. The uncovered regularities and connections make it possible to develop real-time novel detection processes. The prototype developed by Xdroid can be applied in several areas in the future because the technology is language and domain independent. Its being independent of language and domain makes it possible to adapt to any other scenarios very quickly and, at the same time, to enter the international markets. Being domain independent means that the technology may be applied not only in the field of demo applications but also in case of varying events of telecommunication administrations. The system may be applied in any situation where the probability of a given result is a high priority. The newly developed technology supports any customer management system, and it can increase its success rate. The sales and administrative companies use the system to activate customer acquisition and retention, that is, to optimize the customer migration indicators or to control the work of its own administrators and also to improve the level of education.